What should I look for in a lettings agent?

If you're searching for a managing agent in Bournemouth and Poole to let your property, there are some key things to look for and questions to ask.

Firstly you should look to do some research before inviting three agents round to give you a market appraisal.

There are several things that will help you narrow down the search for a letting agent In Poole.

Firstly look for the agents who are based locally to the property. They will know the area, know its pros and cons and know the type of tenant that your property should attract. Often tenants are relocating and would welcome the additional information that an experienced agent can provide to them. Also when the tenant makes their first inquiry they should be able to act swiftly being in close proximity to your property.

If you are looking to instruct someone on a full management basis check with them where their property management team are based. Is the team all based in the same office? Or do they have a central call centre elsewhere in the country?

Do your homework - check their website to show if they specialise in offering similar properties?

What are their reviews like? Do they have any qualifications? Are they members of any national governing body?

Lettings is a minefield and it is important that any agent you use is up to date and continues to keep abreast of legislation changes, being affiliated with one of the governing bodies will help them do this.

Once you have invited them to see your property watch how they communicate, how they make you feel, do they listen to your questions and answer them confidently, can they provide you with evidence as to why you should ask a particular rental?

Your relationship with them is going to be long term and it is important that they are approachable, knowledgeable and listen to your wants and needs.

A Few Do’s and Don’ts when choosing a lettings agent

Don’t be afraid to ask any questions – they might just put your mind at rest?

Don’t just employ the agent who offers the highest rent or the lowest fee – there are other factors to take in to consideration. How do they manage void periods, ask them their average length of tenancy, their average type of tenant, their vetting process. It is far more cost effective to spend a little more time finding the right tenant who will pay and stay long term than the first tenant that knocks the door.

Do ask them to qualify their answers to you – any agent that is good will be able to do so.

Do ask them about their client money protection and redress schemes – these are both legal requirements.

Don’t be afraid to employ more than one agent to start the tenancy process if you are not sure – that way you will be able to see them in action.